What is it?
If you plan on using Vacation Credits for your resort stay, the Waitlist is a wonderful tool you can use to request the resort location and unit size you need for a given set of dates when they are not currently available. All cancellations are first checked against the waitlist requests before they are released to open inventory.
How does it Work?
- Call the VPC and ask to be added to the Waitlist
- You will give the counselor the resort / date information
- The counselor will ask how many days you would be willing to accept (referred to as an "only space available" booking)
- The counselor will inform you of where you are on the waitlist. There are three levels:
- Level 1 - Extremely good chance of getting the request
- Level 2 - Roughly 50/50 chance of getting the request
- Level 3 - While the reservation may indeed confirm, you may want to add alternate locations / broaden your date range in order to increase your chances at a confirmation.
- Once your waitlist request confirms, you will be contacted by phone or email (you choose the option) - you will have until 9pm PST the following day to contact the VPC before the space is released / offered to the next person on the list. You may also ask to have an EXACT match auto-confirmed, so you do not have to worry about missing the phone call or email and losing your reservation.
Tips to increase your chances of confirming
- Waitlist for a specific month or season (up to a 90 day block of time) - your waitlist request will not be given a "level", however, your chances are very good that you will confirm.
- Waitlist for several resorts / dates - you are allowed to have up to 8 requests pending at a time.
- Consider asking for auto-confirmation so that you don't take a chance at missing out on a reservation!
***No waitlist requests are accepted or matched within 48 hours of arrival.
***The Waitlist can NOT be used for Bonus Time reservations.
